Digital India Transformation in 2020

Back in 2015, the Government of India laid a clear vision for the digital transformation of India to deliver good governance that promotes better jobs, inclusive growth and access to all government services for all respective citizens. It is the flagship program launched by the Indian Government to transform India into a digitally empowered society. The program aims to offer digital infrastructure as the primary utility to all citizens and provide better governance and on-demand services, boosting the digital empowerment of the Indian society. 

Besides policymaking facilitation to the start-ups and IT companies, the Government of India has also approved the groundbreaking ICT for their digital transformation, and effective and efficient delivery of IT services to citizens at large. A huge preference was given to digital marketing companies in India to start digital India initiative. National Informatics Centre or NIC under the Ministry of Electronics and Information Technology is the primary and crucial stakeholder in Digital India Transformation. NIC is the main driving force in the Digital India Transformation program, and it helped GOI to be in the vanguard using the IT services. Since 2015, it has been working with GOI to offer pioneering infrastructure, advising individual departments and building solutions on action plans and approving the robust technologies. 

The Vision of Digital India Transformation 

As mentioned, the vision of Digital India Transformation is to offer better governance that promotes easy access to services, better employment and inclusive growth for all citizens. The digital transformation program, with a swing of policy initiatives, excellence centres, focuses on fulfilling this vision in transforming India into a digital society empowered with Healthcare IT services

E-Governance had come a long way since its conception back in 2015, and successful integration of the IT services and technologies has made it clear that the time of constant queues and unresponsive services and queries are the talk of a bygone era. The next move of Digital India Transformation is to go beyond offering services and become the true example of good governance while transforming into the two-way communication channel between India’s citizens and government by making digital signature certificates a mandatory activity while filing income tax, e-tendering and lot more.

The Digital Start and Transformation in India

The first step towards digitalization was started with online payment portals for all public utilities and digitalization of the data like e-procurement projects, land records and public sector bank sites. The start of digitalization was quite shaky and plagued with untrained employees and continuous downtime. As digital technologies and internet services improved, these digital platforms transformed into a robust and sophisticated access point and Common Service Centres or CSC to connect millions of villagers to several e-Services, ranging from train ticketing to banking, online transactions to agriculture information and healthcare services. With India Stack and Aadhaar, the government finally integrated digitalization into the DNA.

The India Stack comprises digital layers built on the top of e-KYC, Digital Locket, e-Sign, and Unified Payment Interface. Together, the government developed a robust end-to-end digital structure to promote cashless, paperless and presence-less systems. Besides, the government has managed to create this user base of billion people on open API, thereby allowing developers and organizations to build and launch a strong foundation for India Stack. 

Digital Platforms for Digital Transformation in India

The government in India started digitalizing India with the ICT-based systems, helping the government implement and control the programs for more than a decade. But over time, the system has evolved with the latest technologies. Initially, when the digital India program was started, client-server systems were used. The government soon realized that it has some challenges because the server needs to be installed and maintained. Over time, things changed, and the government started using web-based systems, and gradually they shifted to cloud-based systems. The cloud-based system offers many benefits, including stable connectivity, which is an important factor for the success of centralized systems. 

The government has developed a centralized system using the cloud-based systems, and it helped them build national-level registries and databases that offered many advantages to India’s citizens and government. Today, India has a variety of national registries like the driver’s licenses, public distribution beneficiaries, and national vehicle and health registries. Systems like these have helped the government to bring a significant digital transformation in India. It has a significant impact on the work and delivery system of the government.

Conclusion of Digital India Transformation 2020!

Easy availability of IT infrastructures like data centres, government networks, cloud servers, and mail has significantly fast-tracked the integration and implementation of different initiatives under the Digital India Transformation program. NIC takes care of the cybersecurity of this infrastructure system, thereby making it unique and versatile. 

The advent of the Digital India Transformation program has helped the government to generate large data via the e-governance system, and it is now used for efficient planning and decision making. NIC offers the required support for data quality assessment and big data analysis. To keep pace with the technologies, the Indian Government has integrated technologies like linguistic analysis, deep learning, and advanced analytics in all their e-governance applications and products for optimal societal benefits in 2020.